Last updated July 5, 2026
The short version: you try TMPRD for 14 days without a payment card, you can cancel a subscription yourself at any time effective at the end of the period you paid for, and where EU consumer law entitles you to reimbursement, you get it. The details follow; the underlying contract language lives in the Terms of Service.
Every invitation starts with a 14-day trial with full access. No payment card is required and nothing is charged, so there is nothing to refund and nothing to cancel — if you do not subscribe, the trial simply ends and your account switches to read-only mode.
You can cancel at any time from your account settings — no email, no phone call, no retention flow. Cancellation takes effect at the end of the current billing period: you keep full access until that date, and no further payments are taken after it. Your training history stays visible in read-only mode, and you can resubscribe whenever you want.
As an EU consumer you may withdraw from a subscription within 14 days of concluding it. At checkout you are asked whether you want immediate access — if you expressly consent, the withdrawal right lapses, as EU law provides for digital services that start right away. If you subscribe without waiving the right and withdraw within the 14-day window, we reimburse the payments received for that subscription within 14 days of your withdrawal, using the same payment method you paid with. The full mechanics, including the exact consent wording, are in the Terms of Service.
If a renewal payment fails, the payment provider retries it automatically over the following days and you keep access while retries run. If payment ultimately cannot be collected, your subscription ends and your account switches to read-only mode — no penalties, no collection fees, your data stays yours. Fixing the payment method or resubscribing restores the coaching.
Anything unclear, or a situation these rules don't cover? Write to support@tmprd.app — every message is read and answered personally. Pricing itself is on the pricing page.